mix and match

what we do

• Engagement

  Stakeholder engagement, workshop facilitation, co-design, and change management

  We’re big on people, and we’ve learned that for change to be successful you need to bring everyone along for the ride.

  We’ve got extensive change-management experience on significant and complex internal and external projects, and we can help you with everything from designing and planning effective stakeholder engagement to delivering post-go-live comms. Whether you just need some help facilitating a workshop or you need end-to-end change-management support, we can help.

• Strategy

  Strategy, service design, operating models, and planning

  To get somewhere it’s good to know where you’re going. We can help you articulate, document, and communicate your vision and then help you make it real.

  Everyone’s different, so we tailor our offering to suit your needs. Whether that’s a workshop and a two-pager, or a comprehensive strategy, operating model, and detailed 5-year plan, we can help.

• Digital

  Information architecture, content design, UX, and usability testing

  We can help with all aspects of your digital project, including information architecture, content and editorial strategy and design, user experience design, and testing. We can also help build your team’s capability with tools, training, and processes.

  Our user-centric approach ensures that everything we deliver is aligned to your users’ needs, and we’ve got the team to deliver it. In fact, our Content Lead teaches one of New Zealand’s leading content design courses.
  

• Data

  Data strategy, architecture, business intelligence, and GIS

  We can help you with any aspect of your data or information management needs, from ETL development to Privacy Impact Assessments.

  We’ve learned the hard way that data is hard, so we do data a little bit differently. We take the time to understand the stakeholders, what they need to know, why they need to know it, and how to keep them safe. Sometimes, of course, you just need a report in a hurry. We can help you with that, too.

• Delivery

  Governance, project management, business analysis, and testing

  We’re big on delivery. It’s kind of our thing. We’ve got a great team of experienced project professionals and we get things done.

  We can help with any part of the project delivery lifecycle, from initiation and governance right through to vendor-management and post-go-live support. Get us in to rescue your project, or get us in early so it doesn’t need rescuing.

   

• Support

  Surge support, post go-live support, training, and mentoring

  Sometimes all you need is someone.

  We’ve got a great network of experienced project managers, architects, service designers, business analysts, content designers, and testers that can hit the ground running for however long you need.

• Training

  Practical people-centred training, coaching, and mentoring

  We’ve designed our training, coaching, and mentoring programmes for the real world. They’re for senior leaders, project managers, advisors, and analysts who want to change it.

  Check out our project delivery, service design, business analysis, and change management training courses, or get in touch to tailor a package for your unique context and needs.