get practical

Practical project delivery

At our core, we believe in the power of teamwork and skill over rigid methodology. Our pragmatic approach to project management will help you build effective teams with a clear sense of purpose.

We’ll help you to:

• Identify and manage stakeholders and risks
• Plan with purpose,
• Keep things moving, and
• Deliver, not just discuss

Experience project management redefined with people at the centre.

Trainers:

• Jason Corsbie (Practical)
• Michael Law (Agile, scrum)

Practical service design

Services are how people engage with and experience your business. Service design is about making those experiences work for real people in the real world.

Our service design toolbox can help you to:

• Understand your people and your customers
• Design innovative solutions, and
• Adapt and align your services to meet your customers’ needs

Our practical, hands-on training will give you the skills and tools you need to create memorable and effective customer experiences.

Trainers:

• Maggie Fraser

Practical business analysis

So we’ve been doing this for a while and we’ve realised that business analysis is just a fancy way of saying “reducing uncertainty”.

Our practical business analysis training focuses on people and understanding, instead of documents for the sake of documents. We’ll give you the confidence to ask the right questions, organise the answers, and bridge the gaps between people, process, and technology.

Trainers:

• Nabila Ahmed
• Jason van Hattum
• Michael Law

Practical change

Change is more than just plans and templates, it’s about connecting with people to understand their context and needs. Our trainers have decades of collective experience delivering in complex environments.

Our practical change training will help you move past the theory to make your change successful and sustainable. We can help you with the plans and templates, too.

Trainers:

• Nabila Ahmed
• Jason Corsbie